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  • Is iPrevail in my insurance network?
    While some Direct Care Professionals may be connected to an insurance network, iPrevail as an organization is not. Thus, all payments are accepted via cash, debit or credit card, and PayPal. A deposit (50% of the total) will be necessary to secure your slot at the time of booking. Please note that all deposits are NON-REFUNDABLE, and the final balance is due on the exact date that services are rendered.
  • Does iPrevail offer online sessions in addition to the traditional face-to-face sessions?
    Yes, coaches and tutors can meet with individuals, families, and groups for online sessions, especially if you cannot attend in person.
  • What is Life Coaching?
    Life Coaching is a dynamic interaction that focuses on what can be changed now and for the future. Life coaching is flexible and essentially offers concrete guidance, direction, and feedback that helps individuals set realistic goals, hone in on effective behaviors, and overcome specific obstacles. Life coaching is NOT a substitute for psychotherapy or any form of mental health care or medical care.
  • Who should I contact in case of an emergency?
    In case of a critical emergency, please contact 911. You may also contact the National Suicide Prevention Lifeline at 1-800-273-8255 or text HOME to 741741. The National Suicide Prevention Lifeline is available 24 hours a day, 7 days a week, to provide free and confidential emotional support to people in suicidal crisis or emotional distress.
  • What is the difference between a “Counselor/Therapist” and a Coach?
    A counselor/therapist often refers to Direct Service Workers or a person who is currently a licensed professional in the state of Georgia or is nationally licensed. A therapist can help individuals confront and cope with a traumatic past, improve their relationships with others (and themselves), and identify, process, and/or deal with their feelings appropriately. A therapist can also diagnose, monitor, and treat mental health issues. A coach is not a mental health professional (unless they are separately licensed as one). A coach is generally comparable to a mentor as they help individuals identify, set, and achieve their goals.
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